- General Information
- Manufacturer
- Arcserve
- Manufacturer Website Address
- http://www.storagecraft.com
- Brand Name
- StorageCraft
- Service Name
- Premium Support
- Product Type
- Service
As an add-on to active Standard Support, Premium Support features 24x7 service and ensures a telephone response within one hour for any emergency-level support case submitted. Plus, our technicians will work with users over the phone and online. Subscribers to the StorageCraft Academy get 24x7 emergency support with membership. Please note: Premium Support is not available on ShadowProtect IT Edition or MSP licenses.
- Service Information
- Service Main Type
- Technical
- Service Description
- 24x7x4 Hour
- Provided Support
- Phone Support
- Service Response Time
- 4 Hour
- Service Duration
- 3 Year
- Product Supported
StorageCraft OneSystem ONEXAFE 4417 Appliance
