- General Information
- Manufacturer
- Hewlett Packard Enterprise
- Manufacturer Website Address
- http://www.hpe.com
- Brand Name
- HPE
- Service Name
- Pointnext Tech Care Essential with Defective Media Retention - Post Warranty
- Product Type
- Warranty
- Service Information
- Service Main Type
- Maintenance
- Service Characteristic
- Parts & Labor
- Service Description
- 24x7x4 Hour
- Provided Support
- Parts Replacement
- Repair
- Phone Support
- Web Support
- Knowledge Base Access
- Remote Diagnosis
- New Releases Update
- Visual Remote Guidance
- Defective Media Retention
- Service Response Time
- 4 Hour - Parts and Labor (distance from customer site - 100 miles)
- Service Location
- On-site
- Service Duration
- 1 Year
- Product Supported
- HPE 819784-B21, 819784R-B21, 819785-B21, 819785R-B21, 819786-B21, 819786R-B21, 823556-291, 823556-AA1, 823556-B21, 823556R-B21, 823559-291, 823559-AA1, 823559-B21, 823559R-B21, 823562-291, 823562-AA1, 823562-B21, 823562R-B21, 829889-291, 829889-B21